Many small businesses have trouble with customer service, figuring that since they’re a small business, customers will understand. After all, if you’re a small, local…
Comments closedMonth: April 2022
While there’s no shortage of customer service KPIs, it’s important to know which ones to track and how. These customer service metrics are crucial for…
Comments closedCustomer service is a critical part of any business. It’s one of the main touchpoints that customers have with a company and a strong customer…
Comments closed
Are you a customer service manager or call center agent looking to improve communication with your customers? Looking to improve your customers’ satisfaction, loyalty and…
Comments closed