A B2B sales funnel is essential for any business that wants to convert leads into customers. However, without the right tools, managing this process can…
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There is no denying that the world is becoming increasingly globalised, and this is having an influence on businesses. One criterion is constant regardless of…
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Customer relationship management is one of the most important factors that all firms focus on when trying to improve their business performance indicators. Customer Relationship…
Comments closedRisePath has been working in the field of Customer Success and Customer Experience, for quite a long while. And over the years we have seen…
Comments closedIf you ask anyone why they come back to a particular store or restaurant, they will never say “They had the lowest price” or “It…
Comments closedThe world’s most successful companies, especially after they get big, almost without exception stop listening to their customers and instead start trying to force their…
Comments closedEvery business has a sales strategy. But is your sales strategy as effective as it could be? If you’re not using both inbound and outbound…
Comments closedIt is a well-known fact that data analytics is the most important tool for any business. So, what are the ways to improve customer satisfaction…
Comments closedSuppose your business is making custom widgets. You make them to order, to the customer’s specification. You do this because you want to be nice,…
Comments closedYou have a few ways to engage unresponsive customers. The first is to be helpful and friendly in your emails. Your tone should be friendly…
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