Your customers are at the heart of your business: you want to provide them with a great experience and keep them coming back for more. Sales CRM with Marketing Automation does just that.
By integrating marketing and sales data across your entire team, Sales CRM with Marketing Automation will help you identify the right leads and nurture them into loyal customers.
What is Sales CRM with Marketing?
Sales CRM with Marketing is a simple way to track and manage customer interactions, automate marketing activities and make more sales.
The CRM part of the equation helps you manage customer relationships by organizing customer information in one place, automating communication and streamlining tasks like scheduling appointments or following up with leads.
The Marketing part helps you attract new customers and generate interest by managing marketing campaigns, sending personalized emails and automating workflows—all from your CRM.
By unifying sales and marketing in a single tool, Sales CRM with Marketing enables you to nurture leads through every step of the journey from lead to sales—and beyond.
In the past, marketers shared responsibility for lead acquisition, but left lead qualification and nurturing to sales. It was common for salespeople to take over a lead when it was considered “sales-ready.”
But in today’s multi-channel world, customers aren’t following such linear paths to purchase anymore. To achieve their potential, marketing and sales must work more closely together than ever before. The key to success is aligning marketing and sales around a shared definition of what a qualified lead is and putting processes in place that support that definition. This can only be achieved with an integrated CRM system like RisePath CRM that lets both teams see what activities are moving leads through the pipeline and where they’re getting stuck.
The beauty of RisePath marketing CRM is that it doesn’t just change the relationship between sales and marketing. It changes the way marketers approach their jobs. When you know you’re going to have access to information about how your leads are converting, you stop thinking about lead generation as a series of siloed campaigns that might or might not generate ROI (and if they do, you’re not really sure how much). You start looking at your entire body of work as a single unit — something you can tweak easily when you see that it’s not working as effectively as it could.
RisePath marketing CRM is a technology for managing all your company’s relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. Our CRM system helps companies stay connected to customers, streamline processes, and improve profitability.
RisePath marketing CRM platform is all about managing customer relations in the long term. It helps you build a robust relationship with your customers to increase customer retention and drive growth. There are many different kinds of functionalities available in RisePath CRM, but this article will focus on sales and marketing CRM functionality.
Sales CRM software helps businesses manage contacts, track leads, monitor sales pipelines, organize communications and more. All these tasks are brought into one location, which makes it easier for teams to work together and close deals faster.
What does a CRM system do?
When people ask you this question, perhaps you answer something like “It manages your customer relationships.” But what does that actually mean?
What does a CRM system do for a customer service manager or sales manager? What does it do for a salesperson or customer service rep? What are the specific benefits that these people get from using it? What problems does it solve for them?
Often, when we answer questions like this, we start talking about how our product works. This is not the right approach. The right approach is to talk about the problem the product solves. When we begin by explaining how the product works, we are assuming that the person asking already understands what problem it solves. We don’t know that they understand this. In fact, given that they are asking this question, they probably don’t understand this.
It’s not hard to see why. A lot of what used to be done by salesmen, especially in business-to-business sales, is now being done by software. RisePath CRM helps companies keep track of who their customers are and give salespeople information about them so they can do things like send them catalogues or call them on the phone at the right time. As in many areas, softwares are gradually replacing people, both as an employment category and as a way to get things done.
But what does a CRM system do? The term “CRM” is so broad it could mean almost anything. It’s a little like asking what a spreadsheet does; you could say that anything data-related is fair game for spreadsheets, in which case there’s no point in having such a feature at all. Or you could say that spreadsheets perform calculations on data, though then you’d be excluding data entry and reports from the list of things they do.
Why do I need RisePath CRM?
If you work in sales or marketing, you need a system to manage your contacts, keep track of where they are in the sales funnel, and organize tasks. This is even more important if your business is growing quickly, as you will be dealing with hundreds of leads at once.
How does RisePath CRM help my business?
RisePath CRM helps your business by making sure you never lose touch with a lead and that nothing falls through the cracks. You can assign tasks to make sure someone follows up on every lead, set reminders for when you need to reach out to your contacts, and automate repetitive tasks so that you don’t have to worry about following up.
Well, if you’re thinking of a CRM system, then probably the first thing that springs to mind is the ability to keep track of your contacts. You can enter their details and import them from other programs. You can organize them into categories. You can email them all at once if you want to send out an announcement. So far so good.
But a good CRM system will do more than just keep track of contacts. It will also be able to tell you how well you’re doing in terms of sales, which is where the “relationship” part comes in. It will show you which salespeople have closed deals recently, and what kind of deals they’ve been closing. It should even be able to predict future sales based on past performance.
That’s all very well for the sales team, but what about the rest of us? Well, a good CRM system will be able to tell you how much time each member of staff has spent working on which clients and projects, so that you know where your time (and therefore money) is going. It should also be able to help with client billing by tracking what work has been done for each client and how much time was spent doing it. And that’s where RisePath marketing CRM comes into the picture.
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