Support Features
RisePath Support offers unparalleled features to support your needs!
All your customer support information in one place
RisePath recognizes the importance of great support. Manage support for all your customers in one place. Give your team the tools to have reliable, accurate and quicker responses for all your customer's support needs.
Streamline your support with a centralized database.
- Centralized platform for overseeing all customer service in one location
- Empower the support team with tools for quick, accurate, and reliable responses
- Streamline the support processes
Organize tasks and events for great follow-up
Track events, tasks, meetings and other activities through RisePath support so that your support efforts are coordinated and effective.
Stay on top of team tasks and events with effortless organization.
- A comprehensive solution to track events, tasks, meetings, and other activities
- Ensure support efforts are organized and efficient
- Real-time visibility into support activities for proactive challenge addressing
Set up meetings quickly with your prospective customers.
Our meeting scheduling features allow you to set meetings quickly with leads and customers.
Save your time and improve customer engagement.
- Quick and easy scheduling of meetings with leads and customers
- Eliminate the need for time-consuming email exchanges or phone calls
- Streamline scheduling process for time-saving and improved productivity
- Facilitate productive and results-driven meetings
Dashboards and Reports
View reports and analytics related to your organization's customer support activities. Gather metrics on success and where improvements can be made to retain satisfied customers.
- Make data-driven decisions for customer satisfaction and retention
- Review reports and analytics related to customer support activities
- Gather metrics on success and areas for improvement
- Measure various aspects of customer support performance:
- Response time
- Resolution rate
- Customer satisfaction levels
- Number of customer inquiries
Access from anywhere
RisePath Support is designed to be able to be accessed anywhere, anytime with an internet connection. Access from web browsers or iOS and Android apps to stay connected on the go.
Stay connected with 24/7 anywhere accessibility.
- Seamless support services
- Accessible from anywhere and at any time with an internet connection
- Accessible through various devices:
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Web browsers
iOS and Android apps - User-friendly and intuitive design for a smooth experience
Account Director
“SupportDesk has helped our team stay organized and accomplish more with less people. I recommend it for any team that wants to stay on top of their projects!"