When it comes to lining up and closing transactions, a phone is a strong instrument. Knowing how to make sales calls efficiently can be crucial…
Comments closedMonth: June 2022
Metrics for customer service can be challenging. Each customer service metric might convey a different tale; for example, your team’s CSAT could be poor because…
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Given the issues many support companies face, the software-buying process is notoriously stressful and complex, which tends to continue when purchasers become customers. Customer support…
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Remote customer support onboarding is the process of incorporating new employees into a company’s customer support team using technology for video calls and engagement. Remote…
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Could you give an example of a goal for a marketing strategy if someone asked? Many people associate marketing with huge, flashy examples such as…
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88 percent of sales professionals actively work on enhancing their soft skills, according to a recent survey. Additionally, those who improve on their soft skills…
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Customer service is crucial. It has an impact on your bottom line and how the general public perceives your brand. Hiring a customer support representative…
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A strong digital customer experience guarantees that your consumers feel valued and understood throughout their customer journey, regardless of the platform or channel they use…
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What comes to mind when you hear the word advertising? Do you consider banner advertisements on your favourite website? What about those hysterical Super Bowl…
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Do you want to increase sales and traffic to your website? Consider making a promotional strategy. Promotions are fantastic techniques for reaching out to existing…
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